Just Been in a Wreck?
After an Accident
What To Do · Your Rights · How the Claim Works
Take a breath — we've got you. Here's exactly what to do after a collision near Sweet Home, and how we take it from tow-in to drive-out while working with your insurance.
At the Scene
First Steps After a Wreck
Get Safe
Check for injuries, call 911 if needed, and move out of traffic if the vehicles are drivable.
Document It
Photograph all vehicles, damage, plates, and the scene. Get the other driver's info and insurance.
File the Claim
Report it to your insurance. You do not have to accept their preferred shop.
Call Us
Bring it in or text photos to (541) 409-2090 — we'll start your free estimate.
You Choose the Shop
Oregon law lets you decide who repairs your vehicle — not your insurance company. Whatever shop they "recommend," you can bring it to Howerton's. Just tell your adjuster.
We Handle the Claim
We photograph and document the damage, write a fair estimate, file supplements if hidden damage turns up, and coordinate with your carrier so the repair is approved and done properly.
No Guesswork
How the Claim Works
Free Estimate
We assess the damage and write an itemized estimate at no charge.
Insurer Coordination
We work directly with your adjuster on approval, parts, and any supplements.
Repair & Refinish
Structure squared, panels repaired or replaced, and a flawless color-matched finish.
Drive Out
Final quality check and a repair you can't see — backed by our guarantee.
Car Not Drivable?
Don't risk driving a vehicle that isn't safe. Have it towed straight to our shop at 600 43rd Ave, Sweet Home — or call us and we'll help you arrange a tow.
Our Promise
Backed By a Guarantee
- Lifetime workmanship warranty on collision & insurance repairs — for as long as you (the original owner) own the vehicle.
- Parts & products we install are covered by their manufacturers' warranties.
- We work with all insurance carriers.
- Free estimates — and you always choose your own shop.
Good Questions
Claims & Repair FAQ
Do I have to use the shop my insurance recommends?
No. In Oregon you have the right to choose who repairs your vehicle. Just tell your adjuster you're taking it to Howerton's Custom Creations and we'll handle it from there.
Do you work directly with my insurance company?
Yes. We document the damage, write the estimate, communicate with your adjuster, and file supplements if hidden damage turns up — so your repair is approved and done right.
Is the estimate free?
Always. Bring the vehicle by or text us photos and we'll get you a fast, honest estimate.
What if my car isn't drivable?
Have it towed to us, or call and we'll help you arrange a tow. Don't drive a vehicle that isn't safe.